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Frequently Asked Questions

Your order will be available for collection at the shop you specified during checkout. We do not deliver cakes.

Earlier is always better! We ask that you give our baking team five working days to complete your order. If you need a cake in a hurry, it’s never too late to ask. If we can get you the cake you want made in time, we will, and if we can’t, we can usually offer an alternative.

If you would like to request a change, please contact our head office as soon as possible by calling 071 91 44171 or emailing and we will do our best to process your request. However, we receive a high volume of orders every day and it is not always possible to make requested changes after an order has been placed.

Yes! We cater for a wide variety of events. Our catering range includes sandwiches, pastries, donuts and cakes, and our famous donut wall is always a big hit at weddings.

We are happy to cater for any corporate events with lunch, pastries, branded cupcakes, cakes and donuts. We frequently organize the making, baking, decorating, packing and delivery of promotional cake.

If you have any issues with your order or have corrections on our website, please contact our Sales Team on or by phone, office hours Mon-Fri 09:00-17:00, Tel: 071 91 44171. All emails will usually be dealt with within the next working day.